Privacy Policy
Last updated: August 14 2024
At TrailTalk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.trailtalk.co.ke] or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We collect information that you provide directly to us when you:
- Register for an account
- Book a session or service
- Sign up for our newsletter
- Participate in our programs or events
- Contact us with inquiries
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Payment information
- Health information relevant to our services
We also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visit
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as appointment reminders
- Respond to your comments, questions, and requests
- Send you marketing communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Sharing of Your Information
We may share your personal information with:
- Service providers who perform services on our behalf
- Professional advisors, such as lawyers, auditors, and insurers
- Government bodies, regulators, and law enforcement agencies, when required by law
- Business partners, with your consent, for marketing purposes
We do not sell your personal information to third parties.
4. Data Security
We have implemented appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate personal information
- The right to request erasure of your personal information
- The right to restrict processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided at the end of this policy.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we may have collected information about a child, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@trailtalk.co.ke
Phone: +254 712 688102
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.